Consumer Health Data Privacy Policy



Effective date: September 22, 2025
Applies to: Washington My Health My Data Act (MHMDA), Nevada Consumer Health Data Law, Connecticut Data Privacy Act (CTDPA)
Entity: Suncoast Trim Clinic LLC (“Suncoast Trim Clinic”, “we”, “us”, “our”)

This Policy supplements our general Privacy Policy and explains how we collect, use, share, and honor rights related to Consumer Health Data (CHD) as defined by MHMDA, Nevada’s CHD law, and CTDPA. If there is any conflict, this CHD Policy controls for CHD.

1) What We Consider Consumer Health Data (CHD)

CHD includes personal information linked or reasonably linkable to you that identifies your past, present, or future physical or mental health status. From our services, that may include:

  • Health conditions, symptoms, and care you share in forms or telehealth (e.g., obesity/overweight status, contraindications, goals such as “Lose 20–40 lbs”).
  • Medication-related information (evaluation for GLP-1/GIP medications such as semaglutide/tirzepatide; prescribing and pharmacy fulfillment).
  • Communications with our clinicians (MD oversight, RN coaching) and your program participation (check-ins, education vault).
  • Supplement preferences and purchases (via our Fullscript store).
  • Contact details used for care coordination and SMS updates (with opt-in).
  • Information submitted to our partner telehealth platform when you use Virtual Rx Consults.

We may also derive CHD from other data (e.g., information that infers a health condition).

2) Where We Get CHD

  • Directly from you (website forms, telehealth intakes, calls, messages).
  • From your care (provider notes, prescriptions, pharmacy coordination).
  • From service partners you choose to use, such as:
  • Telehealth platform for Virtual Rx Consults (independent provider network).
  • Payment/financing providers (e.g., Affirm).
  • Supplement storefront (Fullscript) and other fulfillment partners.
  • From cookies/analytics on our site.

3) Why We Collect and Use CHD

We collect/use CHD to:

  • Deliver and manage your care (screening, consults, MD oversight, RN coaching, prescriptions, referrals, supplement guidance).
  • Operate and improve our website and services (quality, safety, analytics).
  • Communicate with you, including SMS with your opt-in (updates, reminders).
  • Process payments/financing if you use those options.
  • Comply with law, respond to legal requests, and protect against fraud/abuse.

We do not sell CHD. We only share CHD as described below and as permitted by law.

4) How We Share CHD (and With Whom)

We may share CHD (only what’s necessary) with:

  • Healthcare providers and platforms who evaluate, prescribe, and deliver care (including our Virtual Rx Consults partner platform).
  • Pharmacies, labs, supplement & fulfillment partners needed to deliver your care.
  • Service providers (hosting, EHR/telehealth tools, SMS/email platforms, IT/security, analytics) under contracts restricting their use of CHD.
  • Payment/financing providers you choose to use.
  • Legal/regulatory recipients when required by law or to protect rights/safety.

Advertising/analytics and CHD
Certain website tracking can qualify as collection/sharing of CHD. We do not sell CHD, and we do not permit targeted advertising using your CHD without your opt-in. You can manage cookies/analytics in your browser and through the Your Privacy Choices link in our footer.

5) Consent & Withdrawal (MHMDA/Nevada/CTDPA)

Where required, we obtain your consent before collecting or sharing CHD for non-care purposes (e.g., marketing/analytics). You may withdraw consent at any time via Your Privacy Choices or by contacting us. Withdrawal does not affect prior permitted uses.

6) Your Rights for CHD

Subject to verification and legal exceptions, you may request to:

  • Confirm whether we collect/share your CHD.
  • Access your CHD.
  • Delete your CHD (with care/records retention exceptions).
  • Correct inaccuracies.
  • Withdraw consent to CHD collection/sharing (non-care uses).

How to submit: use Your Privacy Choices in our footer or contact us (Section 10).

Appeals: If we deny a request, you can appeal by replying to our decision.

  • WA residents may also contact the WA Attorney General.
  • NV residents may contact the Nevada Attorney General.
  • CT residents may contact the Connecticut Attorney General.

7) Cookies, Pixels, and Tracking

We use cookies/analytics to operate and improve the site (performance, security, usage). Some tracking could be deemed CHD processing where the pages/forms infer health status (e.g., contraindications, weight goals, booking/contact forms). Manage preferences via Your Privacy Choices and your browser settings. See our Privacy Policy for details.

8) “Your Privacy Choices”

We provide a Your Privacy Choices link in our footer to:

  • Submit CHD access/correction/deletion/confirmation requests.
  • Withdraw consent for non-care CHD collection/sharing.
  • Manage cookies/analytics preferences.

9) Data Security & Retention

We use reasonable safeguards to protect CHD and limit access to authorized personnel/service providers. We retain CHD as required for care, legal, and operational purposes and delete or de-identify CHD when no longer needed, consistent with record-keeping laws and our policies.

10) How to Contact Us

We will verify your identity before fulfilling requests. We will not ask for sensitive financial info or your password.

11) Partner Platforms and Independent Providers

If you use Virtual Rx Consults, you will interact with an independent provider network via a partner platform. Your CHD submitted there is processed under that platform’s terms and privacy notices in addition to ours.

12) Minors

Our program is intended for adults 18+. We do not knowingly collect CHD from children under 13. If you believe we have, contact us for deletion.

13) Geofencing (MHMDA)

We do not use geofencing to target individuals around healthcare facilities for purposes restricted by MHMDA.

14) Changes to This Policy

We may update this Policy to reflect changes in law or our practices. The “Effective date” above will always reflect the latest version. Material changes will be posted on our site and, where required, we’ll provide additional notice. Continued use after changes indicates acceptance.