SMS Terms & Conditions

Effective Date: September 22, 2025

Suncoast Trim Clinic, LLC (“Suncoast Trim Clinic,” “STC,” “we,” “us,” or “our”) may communicate with you via SMS (text messaging) regarding your inquiry, telehealth coordination, appointments, administrative updates, and related support services.

By opting in to receive SMS messages from STC, you agree to these SMS Terms & Conditions.

A. Consent to Receive SMS Messages

By providing your mobile phone number through our website, intake forms, scheduling tools, electronic communications, or verbally during a phone call — and by affirmatively opting in — you consent to receive SMS messages from Suncoast Trim Clinic, LLC.

SMS messages may be sent using automated technology, where permitted by law.

Consent to receive SMS messages:

  • Is not a condition of receiving medical services from independently licensed healthcare providers
  • Is not required to purchase any goods or services
  • May be withdrawn at any time

We maintain records of opt-in consent in accordance with applicable federal and state law, including the Telephone Consumer Protection Act (TCPA), where applicable.

B. Types of Messages

SMS communications may include:

  • Appointment confirmations and reminders
  • Scheduling updates
  • Intake or onboarding instructions
  • Account or billing notifications
  • Administrative updates
  • Responses to inquiries submitted through our website
  • Care coordination communications

STC does not send promotional or marketing text messages without separate, express written consent where required by law.

SMS messages are informational and administrative in nature and are not intended to provide medical advice.

C. Message Frequency

Message frequency varies depending on your interaction with STC. Messages are sent as needed to support your inquiry, telehealth coordination, appointment scheduling, or account-related matters.

D. Message & Data Rates

Standard message and data rates may apply according to your mobile carrier and service plan.

STC is not responsible for carrier charges, service interruptions, delayed delivery, or undelivered messages. Carrier participation may vary.

Mobile carriers are not liable for delayed or undelivered messages.

E. Opt-In Methods

You may opt in to receive SMS messages by:

  • Submitting your phone number through our website or contact forms
  • Completing electronic intake or consent forms
  • Scheduling an appointment
  • Providing verbal consent during a phone call
  • Signing a written or electronic consent form

F. Opt-Out Instructions

You may opt out at any time by:

After you send STOP, you will receive a confirmation message and will no longer receive SMS communications unless you subsequently re-enroll.

Opt-out requests are processed within a reasonable timeframe. Opting out may limit our ability to provide time-sensitive appointment or account updates via text message.

G. Help & Support

For assistance:

H. Privacy & Use of Information

We do not sell, rent, or share your phone number or SMS consent information with third parties for marketing or promotional purposes.

SMS communications may involve the transmission of limited health-related or administrative information. While we implement reasonable safeguards, text messaging is not a fully secure method of communication.

For sensitive or confidential matters, we may direct you to secure portal messaging or direct contact.

Use of personal information, including SMS-related data, is governed by our Privacy Policy and Notice of Privacy Practices, where applicable.

I. Not for Emergencies

SMS messaging is not monitored continuously and is not appropriate for urgent or emergency medical situations.

If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

J. Governing Terms

By opting in to receive SMS messages, you agree to:

  • These SMS Terms & Conditions
  • Our Privacy Policy
  • Our Terms of Service

In the event of a conflict between these SMS Terms and our Terms of Service, the Terms of Service shall control.

Contact Information

Suncoast Trim Clinic, LLC
1101 S Tamiami Trl Suite 103Q, Venice, FL 34285
Phone: (941) 900-4290
Email: health@suncoasttrimclinic.com